After many years in the industry, we identified several issues that we wanted to address. Meeting the public's expectations and needs can be quite challenging; however, it is precisely why we strive to offer a cost-effective service while improving upon the shortcomings of many companies in our field. What sets us apart is our ability to provide lower prices, as we do not have the same overhead costs as our competitors. You won't have to interact with various supervisors, managers, or a call center; the person who comes to your home will be your primary contact. Many companies send technicians with very little experience and often assign them 15 to 20 accounts a day. Consequently, most visits are completed in under 15 minutes, resulting in a decline in service quality. In contrast, we bring nearly 20 years of licensed experience each, working in one of the most heavily regulated states. At Citywide, safety is our top priority.